Hello. What can we help you with?
You may contact us at [email protected]
We have partnered with merchants all around the world in order to provide you with the best quality and prices. With this in mind, we’ve handpicked our favorite manufacturers… and decided to give Y’all the best option by engaging in direct shipping! This means that you’re getting THE BEST deals because there’s no middleman involved. We ship directly from our manufacturer to save on costs. This allows us to offer big discounts on our products.
This means that your order is shipped from overseas, and delivery times may be slightly longer than in local delivery. Check out each product, but in general, your item may take 12 to 20 working days to arrive in the US (Most of the times it will be less!). Please do not panic if it does not show up immediately, and contact [email protected] if you have any questions about your purchase.
Delivery by the shipping carrier may be delayed during holidays.
We endeavor to deliver orders to your door within 12-20 working days for the US. All delivery times are estimates only and while we will strive to avoid delay, we will not be liable to you for any loss or damage arising from delay in delivery. Please note that delivery time is not guaranteed because we cannot control local postal services and their delivery schedules.
Processing may take 2-3 business days or more during heavier volume days. During sales and promotional periods, orders may take up to 5 business days to process.
Note: As stated in our site, due to the high demand of our products, orders made after 18th January will be shipped early February!!!
Obviously, in all the cases we offer a 100% satisfaction guarantee.
How do I order?
Browse through the products that you love, then click “Add to Cart” and “Check out”. Enter your shipping and billing details and wait for your order to arrive at your doorstep. It is that easy.
- On the Checkout page, click Coupon Code.
- Enter Coupon Code
- Click Apply Coupon, and Update
- Complete Order Form on the Checkout page.
- Click “Proceed to PayPal” button
- Complete Order
How will my order be shipped to me?
All of our items are shipped via USPS™ and arrive in a bubble envelope or box.
Buy safely and securely
The 100 Star Deals Store is using the best SSL certificate so you will be able to buy safely and securely. Our online store is protected by the most up to date security firewalls to ensure all data is kept secure. We understand how important secure payment is on any online store, and our checkout process is as secure as it gets. Our site is not only McAfee™ SECURE, but we also allow for payment’s including credit and debit card are through PayPal™ – the safest and the most trusted payment processor in the world online payment system available. Buy with confidence.
What payment methods do you accept?
We accept all major credit cards through the PayPal™ Payment system. SECURELY Pay Via PayPal™; You Can Pay With Your Credit/Debit Card If You Don´t Have A PayPal™ Account. Our products are listed in US Dollar.
What is your Return Policy/Guarantee
We offer 30 DAY BUYER PROTECTION: MONEY BACK GUARANTEE! We are here to make sure that you are 100% satisfied with your purchase! If, for any reason, you are unhappy with your purchase, please contact [email protected] within 30 days of delivery of your item and we will gladly walk you through returning your order to us for a refund. Please note, we do not offer free return shipping and this is a cost you will incur if you choose to return your item to us for a refund.
What if I received a damaged product?
We always try source for the best quality products for our customers. However, there are many factors that might have resulted in your products to be damaged in the transit. If you received a defective/damaged item, please kindly contact us by sending an email to [email protected] let us know your problem and please don’t forget to attach photos/videos which can clearly show the issue.
The shipping costs depend on the weight of the product and the place where we are shipping to. The total shipping costs will be shown before you complete your order.
Do you ship internationally?
We currently do not offer international shipping. This is something that will be available in the near future.
Where is my tracking number?
We will send you a tracking number when your order ships (sometimes this will be not possible as not all our suppliers provide it). Simply visit the carrier’s website and enter the tracking number to see the shipping status of your package.
Where’s My Stuff?
This depends on the product ordered. Most items will arrive in less than 2 weeks but others could need up to 20 working days or more. Your shipment may be delayed for many reasons. Common delays can be due to e.g. weather incidents, customs or backlogs. If you do not receive all your products within 5 weeks, please contact us at [email protected]
I did not receive all the products I ordered
When you order more than one product together they may be shipped separately so you get them as fast as possible. Thus, you may receive one item before the others. If you do not receive all your products within 5 weeks, please contact us at [email protected].
And what about your free products? are they really free?
Sure. Some of our promotional products are 100% free and you just have to pay for the shipping and handling costs.
There is a problem with my order. What do I do?
If there’s an issue with your order or package, please contact our Support Team. Please be sure to include your order and tracking numbers, a brief explanation of the problem, and any case or reference numbers you have started with the carrier. Please contact us at [email protected] and we will work to correct the problem as soon as possible.
The value and shipping information is printed on a sticker on the outside of the package when your order is shipped. Duties and taxes are calculated and charged by customs officials in your country. As such, they are beyond our control. As the importer of record, you are responsible for duties, taxes, and any other charges that your country chooses to impose for the import.
How much will customs charges be for my country?
As charges are individually assessed by your country’s officials upon import, we are unable to provide an estimate on how much you may be charged for customs. Charges vary from cases to case. Instead, please try contacting the customs officials in your country to get a better idea of what the customs charges may be for your order.
I need to modify my order!
Unfortunately, please note that we are only able to make changes to your order if it has not been fulfilled yet. If you want to change anything in your order, please contact us ASAP via email [email protected] within 24 hours after placing your order. If the order has been shipped, we can no longer make modifications to your order.
Where may I contact you?
You may contact us at [email protected]